This page details how your personal information is collected, used, stored, and protected on Jelly Life. We believe that genuine trust is built on transparency.
Jelly Life is an internationally licensed online gaming platform. We place the highest priority on protecting our users' privacy. This Privacy Policy explains what information Jelly Life collects, why we collect it, and how it is kept secure. By using the platform, you agree to this Privacy Policy.
When you create an account and use our services on Jelly Life, we collect various types of information. This data is used to provide you with a better experience and is never used for unnecessary purposes.
| Type of Data | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, email address | Account Verification |
| Contact Information | Phone number, address | KYC & Support |
| Financial Information | BKash/Nagad number, banking details | Transaction Processing |
| Device & Browser Information | IP address, browser type | Security & Fraud Prevention |
| Gaming Activity | Bet history, win/loss records | Responsible Gaming & Dispute Resolution |
We only collect information that is genuinely necessary to provide our services. Collecting unnecessary or excessive data goes against Jelly Life's policy.
Jelly Life uses your information only for specific, legitimate purposes. We never sell your data or share it with third-party advertisers.
Jelly Life never uses your information for marketing purposes without your consent. To stop receiving promotional emails or notifications, opt out through your account settings.
Jelly Life uses the highest industry-standard security technologies to protect your data. Our servers are hosted in internationally certified data centers and are monitored around the clock.
Your information is retained for as long as your account remains active. After account closure, certain data may be kept for up to 5 years as required by law.
In the event of a data breach, we will notify affected members within 72 hours and take prompt corrective action.
Jelly Life does not sell your personal information. However, limited data may be shared with trusted third parties where necessary to deliver our services.
Outside of the cases above, your information is not shared with any third party. All third-party partners are contractually bound to uphold Jelly Life's privacy standards.
Jelly Life uses cookies and similar technologies to enhance the user experience and analyze platform performance.
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may limit access to certain platform features.
A cookie consent banner is shown on your first visit to the site. You can choose which cookies to allow directly from that banner.
As a Jelly Life member, you have several important rights regarding your personal information. We respect these rights and aim to fulfill any request within 30 days.
You have the right to know what information we hold about you.
You may request correction of any inaccurate or outdated information.
You may request deletion of your data under certain circumstances.
You may object to your data being used for marketing purposes.
You may request your data in a structured, portable format.
You may request restriction of data processing under certain circumstances.
Jelly Life is strictly for users aged 18 and above. We do not knowingly collect information from minors.
If you believe a minor's information has been collected by mistake, please notify our support team immediately. We will take prompt action.
Jelly Life may update this Privacy Policy from time to time. For significant changes, members will be notified in advance by email or through a platform notification.
For any privacy-related questions, complaints, or requests, contact our support team directly via live chat. We are available 24/7, seven days a week.
To reach us by email: [email protected] — Typically responded to within 24 hours.
We don't just say your privacy matters — we prove it through our actions.
Every transaction and piece of personal information is protected with military-grade encryption. No outside party can access this data.
We comply with international GDPR standards. Every step of your data processing is conducted within a legal framework.
Enable 2FA to add an extra layer of protection to your account — only you will be able to access it.
Jelly Life never sells your personal information. Your data is used solely to improve our services.
Independent security experts regularly test our systems. Any vulnerabilities are identified and resolved promptly.
Our expert team is available 24/7, seven days a week, to help with any concerns about your data.